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Direct Debit Application

    We can simplify bill management by offering a regular payment plan accessible to all customers. With a fixed installment amount tailored to your preferred frequency, this provides a straightforward method to assist with budgeting. You'll have clarity on this amount due and the payment schedule. To initiate this process, please fill out the Direct Debit Request Form.










    I/We request and authorise BetterWay Financial Solutions Pty Ltd to debit, through the Bulk Electronic Clearing System, my/our nominated account with:










    I/we authorise and request that BetterWay Financial Solutions debit my/our financial institution account specified above which has been deemed payable by you.

    The debit or charge will be made through the Bulk Electronic Clearing System (BECS) in accordance with the Direct Debit Payment Arrangement or any other amounts requested by me in relation to the BetterWay Financial Solutions Account. I also understand that the Direct Debit will remain active until cancelled, deferred or otherwise in accordance with this agreement. If the Nominated Account is a joint account, all signatories to that account have been signed. I/we have read and agree to the Terms and Conditions.

    Please note that all account holders must sign before the request can be made.




    Our commitment to you

    • We will not disclose any of your personal details to any person or corporation unless required to do so by law or unless the information is required in relation to disputed debits. We will also ensure reasonable efforts are made to keep any such information that we have about you secure and to ensure that any of our employees who have access to this information do not make any unathorised use, modification, reproduction or disclose of that information.

    • In the event of three consecutive reversal payments, your direct debit arrangement may be cancelled. We will contact you to seek your instructions.

    • If the debit day falls on a day that is not a business day, we may direct your financial institution to debit your nominated account on the following business day. If you’re unsure about which day your nominated account has or will be debited, we encourage you to contact us directly.

    • We will give you at least fourteen (14) days’ notice if there is a need to vary the terms of this agreement.

    • We will arrange for all requested funds to be debited from your nominated bank account in accordance with your direct debit arrangement.

    • If we conclude as a result of our investigations that your nominated account has been incorrectly debited, we will respond to your query by arranging for your financial institution to adjust your nominated account accordingly.

      Your commitment to us

      • The account details which you have provided are correct, and not misleading. Furthermore, your financial institution and your nominated financial institution account accept direct debit.

      • You acknowledge and consent to a transaction charge of $0.35 for every direct debit transaction.

      • Please provide at least fourteen (48) hours’ notice if you wish to defer, change, or cancel your direct debit arrangement.

      • Should there be insufficient funds in your designated account to cover a withdrawal, your financial institution may charge you a fee, additionally Betterway Financial Solutions reserve the right to impose a dishonour fee of $3.00.

      • Should your nominated financial institution account details expire or change, you agree to notify us as soon as possible.

      • You should check your nominated account statements on a regular basis to verify that the amounts debited from your account are correct.

      • If you believe that there has been an error in debiting your nominated account, you should notify us direct by contacting us on 1300 996 696. Alternatively, you can take this up with your financial institution.